Join our family of over 12,500 satisfied customers!❤️
FAQs
You can contact us anytime at support@lilyandfaye.com
Our team is here every day to support you and will get back to you as quickly as possible, typically within 24–48 hours.
Our Hours:
- Mon - Fri: 9:00 AM - 5:00 PM
- Sat - Sun: 10:00 AM - 4:00 PM
📩 Email: support@lilyandfaye.com
As a family-owned and operated business, we are proud to have served over 50,000+ online customers in the UK and look forward to serving you too! We are dedicated to ensuring your satisfaction and providing you with an unforgettable shopping experience.
Thank you for being part of this journey.
Yes! We’re delighted to offer FREE shipping across the UK for all orders. Once your order is on its way, we’ll send you a tracking number so you can follow its journey to your doorstep.
Absolutely! Your happiness is our priority. If your order isn’t quite right, you can return it within 30 days of receiving it. Simply send us an email, and we’ll handle the rest.
We’ve made payment easy and secure. You can use Amex, Maestro, Visa, MasterCard, Paypal, Apple Pay, Google Pay, and Shop Pay—whatever works best for you.
About us
At Lily & Faye, we focus on offering well-made products you can rely on. Each item is carefully selected and designed with attention to quality, comfort, and everyday use. Whether you’re looking for something new or simply replacing a favourite, we aim to make your experience easy and enjoyable. We value every customer and strive to provide products and service you can trust.